Thank you for stopping by our store!! 

We know you are busy!  All of the information about our service is right here on this page.


Contact information:

Email:  westcoastcouponclipping@hotmail.com
Text:    (509) 366-7021 (Monday is our busiest shipping day-it may take some time to get a text back from us)
Facebook:  https://www.facebook.com/westcoastcouponclipping


FAQS~
 

Pricing:

Prices are for 10 of each coupon.  i.e.  if you order quantity 3 you will receive 30 of that coupon.  If you want less then 10 you can order half (5 coupons) by putting .5 in the 'Quantity to order' box.  (decimal plus 5).  You can also use the .5 if you want say 15 of a certain coupon you can put 1.5 in the 'Quantity to order' box and you will receive 15 of that coupon.

The price will adjust automatically~either it will subtract half or add half, depending on your order.  You will see it on the far right of your order.


Shipping: 


Shipping is a flat rate of $1.00 unless you wish to upgrade to Priority ($5.60) or Overnight Shipping ($19.99).

Shipping times:


We ship Monday thru Friday.  We do not ship on Saturdays.

Orders placed from Friday 9:30 AM PST until Sunday evening 8 PM PST will ship on Monday.  This includes Overnight and Priority.

Orders placed from Sunday 8 PM PST to Tuesday 9:30 AM PST will ship Tuesday.  This includes Priority and Overnight

Orders placed by 9:30 AM PST Wednesday, Thursday and Friday will ship that day.  This includes Priority and Overnight.

Express/Overnight shipping is not always 'overnight' it depends on where you live (i.e. rural areas).  This is a USPS issue, not anything to do with us.   Our zip code is 99302.  Please check on their site to see exactly when you will receive your Express order.  If it does not arrive by their guarantee you can get a full refund.

Please remember these are shipping goals not a guarantee.  It is extremely rare that we do not ship on time.   (less then 5 times in the last 2 years).  If we can not fulfill our goal we will contact you immediately.

Are there limits as to how many you can order?


For the most part no.  Occasionally when there is a Super hot coupon we will set a limit of 40 per day per household.  It state clearly in the coupon description that there is a daily limit.   



I left my computer for a while and I came back and my cart was empty?  Why?

Starting February 6th we have implemented a 'secure cart' system to our store.  You have 45 minutes from the time you starts shopping to finish your order.   If you don't the cart automatically empties.  We hope this well enhance your shopping experience with us as it will prevent popular items being taken out of your cart before you can check out.


Time tables-

Our time is based on Pacific Standard Time. 

Here is a little 'cheat sheet' to help you figure out the time difference.

6:00 PM PST IS...

3:00 PM Hawaii Time,

5:00 PM Alaska Time

7:00 PM Mountain Time

8:00 PM Central Time

9:00 PM Eastern Time


 

What do all the abbreviations mean?

Abbreviation:              Meaning:

ets                      (excludes trial/travel size)
DND                    (do not double)
B1G1 free           (buy 1 get 1 free)
B2G1 free           (buy 2 get 1 free)
Date in ()            (the day the coupon expires)
Numbers with /   (the value of the coupon .55/1 means .55 cents
                           off when you buy 1.  .55/2 mean .55 off when you buy
                           2)

You can find which insert the coupon came from in the description.  For example~  *Crest .50/1 ets (02/01/13) RP 1/13* means Crest .50 cents off the purchase of 1, excludes trial sizes, coupon expires 02/01/13 and it came from the RP insert the week of 1/13.  

P&G and General Mills are listed in their own category. 

When do you post new coupons? 

Friday before they come out at 6 PM PST, unless otherwise stated.   You can subscribe to our newsletter to get a preview of what we will be posting.  The preview is sent out Tuesday's (partial preview) and Thursdays (full preview).  We will also send a newsletter out if we change the posting time.



Expired coupons-why do I sometimes see them?

Removing soon be expired coupons is done manually.  Sometimes we miss one.  Please check the expiration dates when ordering.

There was a mistake on my order, what do I do?

Please contact us right away.  We will do all we can to make it right!!  We strive for 100% accuracy but we are human and occasionally an error will happen.  We will own it and fix it. 

Do you still offer 'in person pick up' for your local customers?

No we don't.

Do you offer whole inserts?

No we don't.  We pay full price for newspaper subscriptions.  Getting whole inserts from us would not be economically advantageous for our customers.

What makes you different from other clipping services?

We truly care about our customers.  We are family owned and operated.  We have been in business for 3 years and have a stellar track record of taking good care of our customers.   We are very 'personable' and have that 'Mom and Pop' feeling along with the professionalism you expect by a business.

Our customers have access to us. 

We believe in keeping things simple.  We know you want to just come, order the service you would like, be confident that it will arrive correctly and be done with it. 

We want to Thank everyone for being our customer.  We have very loyal customers who have stood by us as we have tried to perfect our business.   We are well aware we are nothing without our customers!!

Tammy and the WCC team

Tim
Cody
Sam
Jackey
Hoang and
Patty